China Aviation Law
7Sep/12Off

Strange Phenomena and Chinese Passenger Protests

A brief post to highlight a strange phenomena.

"It has become a strange phenomenon in China that passengers tend to protest in irrational ways over flight delays or cancellation so the airlines can compensate them more in the end," said Zhang Qihuai, a lawyer from the Lanpeng Law Firm who handles civil aviation cases.

For the 3rd time in 4 months, Chinese passengers stormed the tarmac of an airport to protest long delays. 

More than 20 angry passengers took their protest onto an airport taxiway to demand compensation for their flight being canceled for bad weather in Kunming in southwest China's Yunnan Province yesterday. The protest caused a series of flight delays between Shanghai and Kunming.

Source:http://www.china.org.cn/china/2012-08/07/content_26152448.htm

I've racked my brain trying to think of what would happen if a group of disgruntled passengers stormed the tarmac in LaGuardia. It would not turn out good.

In my travels in China, I have found that most of the traveling Chinese don't care about the rules that promulgated by the airlines. They'll cut in line, use electronics throughout the flight, and before we even get to the gate there half the passengers will be rushing to the front of the plane and pulling out luggage.

Some of these instances I'll attribute to the fact that those who can afford to travel by air in China are very wealthy. Others, like the example of the Chinese military official who assaulted on a flight attendant, are very connected.

Either way, the Chinese have chosen a very strange way to protest, but if it gets the airlines to fork over more money more power to them.

"It has become a strange phenomenon in China that passengers tend to protest in irrational ways over flight delays or cancellation so the airlines can compensate them more in the end," said Zhang Qihuai, a lawyer from the Lanpeng Law Firm who handles civil aviation cases.

 

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